Privacy Statement

GENERAL DATA PROTECTION REGULATION (GDPR) STATEMENT

GDPR is focused on the personal information that is collected, stored and shared. This page aims to let you know what personal information is collected by us, how it is stored and who it is shared with.

Personal Information you will be asked to share with us:

  • Name
  • Date of Birth
  • Address
  • Telephone number
  • Email address
  • Relevant medical history
  • Prescribed medication
  • Difficulties for which you are seeking help
  • Emergency contact details (name, address and contact number)

How will your personal information be stored?

        Paper 

You will be asked to complete a contact detail form prior to our initial session.  It will be kept separately from any other notes that are kept. It is common for clinical psychologists to write notes during sessions. These will be kept in a file separate from your contact detail form. You are welcome to see these notes during sessions and can request copies of the notes if it is agreed this would be helpful for you.

All  paper information will be kept securely in a locked filing cabinet. 

       Smartphone

Your first name, and if required the initial of your surname will be stored to identify your telephone number. This enables me to contact you in case of emergencies.

Email

Your email address and correspondence will be stored in my email account (currently GMail). Non personal information will be sent via a GMail account e.g. appointment confirmation. Reports and letters (e.g. letters to other professionals) will be sent via encrypted email unless you consent otherwise.

Website

None of your personal information will be stored on my website.

Electronic recording

Some clinical psychologists may use audio or video recording during sessions. This will be discussed and you will be asked to give written consent for this to happen. The consent will outline what the recording will be used for, how it will be stored and subsequently how it will be destroyed.

Sharing your personal information

Supervision

Clinical Psychologists working in the U.K. are required by their regulating professional body to have regular supervision with another psychological therapist. Supervision aims to provide professional support in order for us to develop knowledge and enhance the psychological treatment offered. During supervision you will be referred to by your first name and if relevant, information shared during our sessions. Your surname, date of birth, address will not be shared.

Risk/ emergencies

Accessing psychological assessment and treatment is both private and confidential. Your information will therefore not ordinarily be shared outside of NixonPsychology. However if information is disclosed to us that leads us to believe there is a risk of serious harm to an individual (either the client or another person), we have a duty to disclose this. We will always discuss this with you unless we believe doing so increases the risk at which point we may share your personal information with the relevant person or organisation without your consent.

Insurance companies

If your sessions are being funded by your insurance company, they may request information regarding  your therapy. We can discuss this during your initial session and/ or where necessary.

How long is your information held for?

Following your final session, all electronic correspondence will be erased one month after the final session.

Paper notes (e.g. those written during sessions, will be held securely for seven years following our final session. This is in line with guidance provided by the British Psychological Society (BPS) and Health and Care Professions Council (HCPC). After this time they will be shredded.

If you contact me and provide me with some personal information but decide not to engage prior to having had any sessions, your information will be deleted/ shredded after three months.

Invoices will be stored electronically for a period of five years as specified by HMRC. After this time they will be deleted.

 

 

 

 

 

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